Eyesright UK Ltd Privacy Statement
This Privacy Statement describes how and why we use information relating to anyone using the website at www.eyesright.co.uk ("the Site") and what controls you have over our use of it.
Your privacy is very important to us and we are committed to protecting your privacy when you use our online or other services. "We" or "us" are Eyesright UK Ltd, a company registered in England with registered number 16285828 with registered office at 1 Ivy Cottage, Watling Street, Hockliffe LU7 9LZ.
We are registered under the Data Protection Act 1998 and in all circumstances shall only use information that personally identifies you (Personal Information) in accordance with the Data Protection Act 1998. We may only use your Personal Information in the manner set out in this Privacy Statement.
By using the Site, you unconditionally agree to be bound by this Privacy Statement. From time to time changes may be made to this Privacy Statement.
Any material changes to the way in which we use your Personal Information will be described in future versions of this Privacy Statement. You should refer back to this Privacy Statement regularly to review any amendments.
If you have any questions, comments or suggestions about the way in which we use your Personal Information or if any of your Personal Information changes, please e-mail us at firstname.lastname@example.org or telephone us at 08451 163937 or write to us at:
Eyesright (UK) Ltd
1 Ivy Cottage
Hockliffe LU7 9LZ
You may at any time request details of Personal Information which we hold about you. If you would like details of the information held on you please contact us in any of the ways set out above. If you believe that any information we are holding on you is incorrect or is not complete, please contact us as soon as possible so that we can correct such information.
Collection of your Personal Information
We collect certain Personal Information when you set up an account or (a) register to receive products or services. (b) submit a specific enquiry to us in respect of which you would like us to answer you. Depending on the circumstances for collection, Personal Information that we collect is usually any or all of the following: salutation, your name, title, date of birth, address, country or location, e-mail addresses, telephone numbers (including mobile). We may also collect other Personal Information from you when needed to provide products, services or other information that you requested. For example, if it is a transaction for which we require payment, such as making an on-line purchase, we will request Personal Information necessary for billing and/or shipping, such as name of recipient, delivery address and payment card details. You are under no obligation to provide this information, but if you don't, then we may not be able to provide you with certain products or services. When you want to use any restricted area of the Site, you may need an email address, a user ID and/or password allocated to or selected by you. This is also Personal Information which we hold about you.
Non Personal Information
We may also collect certain information about your computer hardware and software. This information may include: browser type, operating system, access times and referring website addresses. You cannot be identified from this information and it is only used to assist us in providing an effective service on the Site. We may also collect information about which pages you visit within the Site.
Use of your Personal Information
Aside from the uses described above, we may use your Personal Information to: ensure the Site is relevant to your needs, to deliver or provide products and services, to contact you or bill you in respect to orders, to allow you access to limited-entry areas of the Site.
We may also send you newsletters, publications or other information about the Site which we think you may find useful, including information about Eyesright products and services. If you would like to stop receiving details about our services, products or other information from us, please notify us at the above address setting out what you would like to stop receiving.
We may also use your Personal Information for the purposes of surveys in order to improve our services. We may carry out research on the demographics, interests and behaviour of all our customers so that we may provide more relevant content.
We may also pass on your details to financial organisations for processing your payment card details including using an outside payment card processing business to bill users for products and services. We do not permit these businesses to retain, share, store or use Personal Information for any secondary purposes. We will provide those businesses only the information they need to deliver their service.
We may transfer our databases containing your Personal Information if we transfer our business or part of it. Other than as set out in this Privacy Statement, we will not disclose your Personal Information to third parties without obtaining your prior consent unless this is necessary to provide any of our products and services or unless we are required to do so by law or if Eyesright believes that such action is necessary to protect and defend the rights, property or personal safety of Eyesright and the Site, visitors to the Site and customers of our services.
We may store information that we collect through cookies, to allow customers to purchase products on our website or to monitor website usage and evaluate performance our marketing campaigns. We do not collect any personal information using cookies. You can opt out of analytics cookies here
Eyesright places a great deal of importance on the security of all information associated with our customers. We will maintain the confidentiality and security of your Personal Information both on-line and off-line in accordance with the Data Protection Act 1998. We have in place appropriate technical and security measures, such as secure servers and firewalls, to prevent unauthorized or unlawful access to your Personal Information. When our registration/order forms ask users to enter sensitive information (such as credit card number), that information is encrypted and is protected with encryption software - SSL.